Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
FedEx Standard is included in the purchase of your Chris & Chris kitchen cart.
If you purchase accessories on their own and the total value is under $50 a flat fee of $25 will be applied at check out.
Estimated delivery time
FedEx Standard should deliver between 3-5 business days.
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
Please note that we do not ship to PO boxes or APO/FPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Chris & Chris is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
If the carton appears to be compromised upon delivery, please contact Chris & Chris firstname.lastname@example.org with photos of the damaged box and do not assemble until we give further instructions. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S.