Shipping Policy

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Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. 

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Shipping rates & delivery estimates

FedEx Standard is included in the purchase of your Chris & Chris kitchen cart. 

If you purchase accessories on their own and the total value is under $50 a flat fee of $25 will be applied at check out.

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Estimated delivery time

FedEx Standard should deliver between 3-5 business days.

Delivery delays can occasionally occur.

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Shipment to P.O. boxes or APO/FPO addresses

Please note that we do not ship to PO boxes or APO/FPO addresses.

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Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

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Customs, Duties and Taxes

Chris & Chris is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

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Damages 

If the carton appears to be compromised upon delivery, please contact Chris & Chris customerservice@chrisandchrishome.com with photos of the damaged box and do not assemble until we give further instructions.   Please save all packaging materials and damaged goods before filing a claim.

 

International Shipping Policy
We currently do not ship outside the U.S.